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Communicating Across Your Organization

DATE:  03/31/2020

TIME:  9:00 am PST / 12:00 pm EST / 5:00 pm GMT

PRESENTER:  Matt Rush, Center for Leadership and Development Facilitator, Zig Ziglar Legacy Certified Speaker

How do you ensure that the fabric of your team, of your department, of your organization does not unwind as you face the challenges in front of you today? Guiding and empowering others and creating collaboration is essential and the only path to accomplishing that is by communication. Your ability to clearly communicate, build trust and commitment, and motivate others within a remote working environment may be the most important skill set in these uncertain times.

This motivating webinar will give you insight into some key topics, including:

  • Applying Communication Skills Across Media
  • Improving Listening with 7 Basic Skills
  • Communicating Through Body Language in a Virtual Environment
  • Choosing a Communication Method
  • Communicating Across Your Entire Organization


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    Tags: Project-Service Management

  • Leading Change in a Complex World

    DATE:  04/01/2020

    TIME:  9:00 am PST / 12:00 pm EST / 5:00 pm GMT

    PRESENTER:  Erin Cambier, Center for Leadership and Development Facilitator, Leadership Coach

    Is change the new normal? If this is true, leading and adapting to change becomes one of the key competencies you will need. This requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence.

    In this important webinar, you will be exposed to some of the most important elements of successfully leading change, including:

  • Facing Complexities and Navigating Fluid Environments
  • Harnessing the Power of Change
  • Understanding the Phases of Change
  • Engaging Stakeholders and Team Members
  • Leading Through the Transition


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    Tags: Leadership and Professional Development

  • Collaborating with Microsoft Teams

    DATE:  04/02/2020

    TIME:  9:00 am PST / 12:00 pm EST / 5:00 pm GMT

    PRESENTER:  Bobbye Garrity, Award-Winning New Horizons Application Instructor, Center for Leadership and Development Facilitator

    Team success depends on collaboration. Today, with the sudden shift toward large-scale remote working, how do you maintain that collaborative environment among a distributed workforce? Microsoft Teams is designed exactly for that, bringing the ability to have meetings, group conversations, video chat, file-sharing, co-authoring, SharePoint connection, and real-time access to Office 365 applications in a virtual environment.

    This engaging webinar will introduce you to the key elements of Microsoft Teams you need today to keep doing business tomorrow. Topics covered include:

  • Getting Started with Microsoft Teams
  • Creating and Using a Channel
  • Posting and Managing Messages and Chat
  • Setting Up and Running a Meeting
  • Handling Files Collaboratively


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    Tags: Project-Service Management

  • Working Together in Microsoft Office 365

    DATE:  04/03/2020

    TIME:  9:00 am PST / 12:00 pm EST / 5:00 pm GMT

    PRESENTER:  Bobbye Garrity, Award-Winning New Horizons Application Instructor, Center for Leadership and Development Facilitator

    As you and your teams move to working remotely, it is imperative that the projects you work on are not disrupted. Microsoft Office 365, the cloud-based and collaborative suite of productivity applications, gives you the advantage you need to maintain workflow. Sharing and editing documents in real time, even as your team is geographically dispersed, is essential in navigating this unique situation.

    This engaging webinar will introduce you to the key elements of Microsoft Teams you need today to keep doing business tomorrow. Topics covered include:

  • Navigate the Office 365 Environment
  • Work with Shared Documents in SharePoint
  • Edit Documents in Office Online
  • Work with OneDrive for Business and Delve
  • Work with Productivity Apps in Combination


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    Tags: Business Applications|Project-Service Management

  • Understanding The Importance of Certifications and How It Strengthens Your Business

    DATE:  04/08/2020

    TIME:  9:00 am PST / 12:00 pm EST / 5:00 pm GMT

    PRESENTER:  Erin Smith, Sr., Territory Brand Manager at AXELOS; Mary Ryder, Business Development Manager Head of Americas at PeopleCert; Akshay Anand, ITIL Author and Ambassador with AXELOS

    The recent requirement from AXELOS that all courses (ITIL, PRINCE2 and RESILIA) come with an examination that leads to certification provides a significant value proposition to your business. This webinar will help you understand the value of certification with training to strengthen your business outputs.

    Topics include:

  • Why AXELOS decided to attach a certification to their product lines and the Global Demand for upskilling in Service Management.
  • How your business will realize value by having your teams certified in more than just ITIL Foundation, featuring talking points around:
  • ITIL Specialist: Create Deliver & Support (CDS) – Managing the “Engine Room” of IT
  • ITIL Specialist: Drive Stakeholder Value (DSV) – Creating IT and Digital Services that Delight
  • ITIL Specialist: High Velocity IT (HVIT) – The Future of IT and Digital Services
  • ITIL Strategist: Direct, Plan & Improve (DPI) – Bringing IT and Digital Strategies to Life


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    Tags: ITIL|Project Management|Leadership and Professional Development

  • Leadership & Development: The Art of Influence - An Essential Workplace Competency

    DATE:  04/14/2020

    TIME:  9:00 am PST / 12:00 pm EST / 5:00 pm GMT

    PRESENTER:  Dr. Jason Pugh, Award-Winning New Horizons Facilitator, Center for Leadership and Development

    The art of persuasion is a powerful tool. It empowers you to collaborate with others to achieve mutual outcomes and build consensus. Whether coaching others, developing and growing a client base, fostering support for change, negotiating, or simply working more effectively with peers and supervisors, influencing others is an essential workplace competency. In this webinar, we will discuss best practices on the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.

    The webinar will touch on:

  • Building workplace relationships based on mutual trust and respect
  • Collaborating effectively through influence and persuasion


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    Tags: Leadership and Professional Development

  • What's New with vSphere 7?

    DATE:  04/29/2020

    TIME:  9:00 am PDT / 12:00 pm EDT / 5:00 pm GMT

    PRESENTER:  Shawn Bolan, New Horizons Instructor

    VMware vSphere 7 is the most significant upgrade to the product line since the initial release of the ESX operating system. In this webinar you will learn how vSphere can help you create the application platform that will be needed to advance your business into the next generation. You will learn how vSphere 7 is leveraging and improving on the cornerstone technologies that it is famous for while at the same time leveraging new technology such as Kubernetes to create a dynamic container and application ready platform.


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    Tags: VMware

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