1 - Day 1
ITAM Code of EthicsDescription of a CSAMOverview of the ITAM ProgramIAITAM Key Process AreasCommunication and EducationPolicy and ProceduresCompliance ManagementSoftware Industry Member OrganizationsCompliance PreparationsProactive vs. Reactive SAMSoftware LicensingLicense typesDiscovery and Repository Tools, Uninstall ToolsCost Savings and BenefitsAcquisitions & NegotiationsTerms and ConditionsFinance ManagementSoftware ManagementForecastingBusiness Continuity & Contingency PlanningLeadership ChangesLitigationDocumentation & SAMDisaster Planning and RecoveryCompliance FactorsContracts & EULALifecycle ManagementVendor ManagementData SecurityDisposal ProcessProject PlanningChange Management
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Asset Managers, ITIL trained IT Professionals, Project Managers/PMP's.
The CSAM Course is designed for business professionals with minimal or entry-level experience in the field of Software Asset Management.