Certified Software Asset Manager (CSAM)

It is essential learning for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning.

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Learning Objectives

Students completing this course should see financial benefits of enhanced SAM practices, be able to uncover many savings opportunities that increase the organization’s bottom line, and be able to effectively support the organization in software legislative and license compliance.


Course Details

Course Outline

1 - Day 1
  • ITAM Code of Ethics
  • Description of a CSAM
  • Overview of the ITAM Program
  • IAITAM Key Process Areas
  • Communication and Education
  • Policy and Procedures
  • Compliance Management
  • Software Industry Member Organizations
  • Compliance Preparations
  • Proactive vs. Reactive SAM
  • Software Licensing
  • License types
  • Discovery and Repository Tools, Uninstall Tools
  • Cost Savings and Benefits
  • Acquisitions & Negotiations
  • Terms and Conditions
  • Finance Management
  • Software Management
  • Forecasting
  • Business Continuity & Contingency Planning
  • Leadership Changes
  • Litigation
  • Documentation & SAM
  • Disaster Planning and Recovery
  • Compliance Factors
  • Contracts & EULA
  • Lifecycle Management
  • Vendor Management
  • Data Security
  • Disposal Process
  • Project Planning
  • Change Management
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Asset Managers, ITIL trained IT Professionals, Project Managers/PMP's.

    Other Prerequisites

    The CSAM Course is designed for business professionals with minimal or entry-level experience in the field of Software Asset Management.

    Certified Software Asset Manager (CSAM)

    Course Length : 1 Day (8 Hours)

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